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How to restore all default and custom (shared) schedules for ITMS

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How to restore all default and custom (shared) schedules for ITMS

Case:

Somehow your shared and custom schedules were removed from Task Scheduler Library on ITMS machine even NS.Weekly schedule, and this causes all main functionality become stopped, such as Package Refresh, Delta Update Membership, etc. (Altiris Services, SMP Console will continue to work!)

When such case appears, this can be visible from Symantec Management Console on Shared Schedules page

Solution:

In case if you have lost default or custom (shared) or custom schedule(s) on ITMS machine, you can restore all of them, just open Symantec Management  Console ⇒ Settings ⇒ Notification ServerShared Schedules⇒ click there on Weekly shared schedule ⇒ Edit⇒click OK

Now "NS.Weekly.{ab7141ed-e03a-48e5-9051-a71b5912b7f2}" shared schedule is restored and available in Task Scheduler Library on ITMS machine. Mouse right click on NS.Weekly schedule and run it manually.

NS.Weekly scheduled task will restore all other default and custom schedules which are in your Symantec_CMDB database.

Now you have restored schedules and main functionality of ITMS will continue to work

Notes:

  1. This solution works for 8.0.x 8.1.x ITMS versions (Should work for 7.6.x as well)
  2. "NS.Weekly" schedule will doesn't restore any schedule(s) which were deleted from SMP Console and these schedules aren't available in Symantec_CMDB database. Solution restores only all currently available schedules in Symantec_CMDB database.

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