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HP 840 G2 Imaging Quarks

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Oui, j'ai besoin d'une solution

Greetings,

So our current environment is CMS 7.5 SP1 HF5 and is functioning rather well.  We noticed a couple weird issues with the HP EliteBook 840 G2 laptops when 1. Trying to boot them to WinPE 4.0, WinPE just sits at the windows load screen indeffiantly.  If you power the machine off, wipe the disk's contents and then start WinPE again, you have zero problems with WinPE and Ghost, imaging functionality is normal after that point.

2. Same model laptop will also at times get past WinPE and allow you to move onto Ghost without blowing out the partitions on the disk.  When ghost loads and goes to partition or make the partition information, this is when things hang once again.  Ghost will hang indeffiantly untill you power it off, wipe the disk, boot to WinPE, and finially ghost will load and start deploying the image flawlessly.

My thoughts on this are as follows:
1. Machines are all running in "Legecy Mode" and we have not switched over the UEFI at the moment.  Thinking the "Legecy Mode" of this particular model type is dropping something about the disk information when WinPE is initializing or running.

2. WinPE may need more "drivers" despite it already have the current storage(SATA) & network driver for this model type.

Let me know your thoughts as it would be nice to button down a configuration that would work better for these as its very time consuming wiping the disk everytime we need to deploy an image to them.

Thanks for the time.


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